Cookie Policy

Cookies are small text files that are placed on your device when you visit our website. They allow us to recognize your browser, remember your preferences, and provide you with a personalized experience. Cookies are widely used across the internet and are essential for many website features to function properly.

Essential cookies are necessary for the core functionality of our website. These cookies enable basic features such as page navigation, secure access to authenticated areas, and session management. Without these cookies, the website cannot function properly and they cannot be disabled. Examples include session identifiers, authentication tokens, and security cookies that protect against cross-site request forgery.

We use analytics cookies to understand how visitors interact with our website. These cookies collect information about page views, traffic sources, time spent on pages, and navigation patterns. All data is aggregated and anonymized, meaning it cannot be used to identify you personally. We use this information to improve our website performance, content, and user experience. You may opt out of analytics cookies without affecting your ability to use our services.

Preference cookies allow our website to remember choices you have made, such as your language preference, display settings, and region selection. These cookies enhance your experience by providing personalized features without requiring you to reconfigure settings on each visit. If you disable preference cookies, some customization features may not function as expected, but core functionality will remain intact.

Some cookies on our website are set by third-party services that appear on our pages. We use third-party cookies for analytics (to understand usage patterns), performance monitoring (to ensure service reliability), and support tools (to provide customer assistance). We carefully vet all third-party providers and require them to comply with applicable data protection regulations. Third-party cookies are governed by the respective privacy policies of those providers.

You can control and manage cookies through your browser settings. Most browsers allow you to view, delete, and block cookies from specific or all websites. Please note that disabling certain cookies may impact the functionality of our website. To manage cookies in your browser, access the privacy or security settings in your browser's preferences menu. You can also use browser extensions that provide more granular cookie management. For mobile devices, cookie settings are typically found in your device's browser app settings.

Our cookies have varying durations depending on their purpose: Session cookies — Deleted when you close your browser. Used for authentication and security. Persistent cookies (30 days) — Preference cookies that remember your display and language settings. Persistent cookies (90 days) — Authentication tokens for "remember me" functionality. Persistent cookies (365 days) — Analytics cookies that help us understand long-term usage trends. You may clear all cookies at any time through your browser settings, which will reset all persistent cookies.

We may update this Cookie Policy from time to time to reflect changes in our practices, technology, or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a revised "last updated" date. We encourage you to review this policy periodically. Your continued use of our website after changes are posted constitutes your acceptance of the updated Cookie Policy.

If you have questions about our use of cookies or this Cookie Policy, please contact us at privacy@rackline.net or write to us at: Rackline, Inc. 548 Market Street, Suite 42 San Francisco, CA 94104 United States